Information about shipping and delivery of temple-related items and services.

Please read this policy carefully to understand our shipping and delivery procedures.

We may ship the following items to donors and devotees:

• Prasadam (blessed food offerings)
• Religious books and literature
• Temple photographs and calendars
• Donation receipts and certificates
• Blessed items from temple ceremonies
• Temple construction updates and newsletters
• Special religious artifacts (upon request)

Domestic Shipping (India)

• All states and union territories of India
• Both urban and rural areas
• Remote locations (subject to courier availability)

International Shipping

• Limited international shipping available
• Subject to customs regulations
• Additional charges may apply
• Certain items may not be eligible for international shipping

Domestic Delivery

• Metro cities: 3-5 business days
• State capitals: 5-7 business days
• Other cities: 7-10 business days
• Rural areas: 10-15 business days

International Delivery

• 15-30 business days (depending on destination)
• Subject to customs clearance
• May be delayed due to international regulations

*Delivery times are estimates and may vary due to weather, festivals, or other unforeseen circumstances.

Free Shipping

• Donation receipts and certificates
• Prasadam for donors above ₹1,000
• Temple newsletters and updates

Paid Shipping

• Special religious items: ₹50-200 (domestic)
• Books and literature: ₹30-100 (domestic)
• International shipping: Actual courier charges
• Express delivery: Additional charges apply

We ensure that all items are packaged with care:

• Secure packaging to prevent damage during transit
• Eco-friendly packaging materials when possible
• Special handling for fragile religious items
• Proper labeling and documentation
• Temperature-controlled packaging for prasadam

1. Items are prepared and packaged at the temple
2. Tracking information is provided (when available)
3. Items are handed over to courier partners
4. Delivery attempts are made at the provided address
5. Recipient signature may be required for valuable items
6. Delivery confirmation is sent to the recipient

Common Issues

• Incorrect or incomplete address
• Recipient not available during delivery
• Package damaged during transit
• Delayed delivery due to external factors

Resolution Process

• Contact us within 7 days of expected delivery
• Provide tracking number and order details
• We will investigate and provide updates
• Replacement or refund may be offered if applicable

• Provide accurate and complete delivery address
• Be available to receive the package
• Inspect the package upon delivery
• Report any issues immediately
• Handle religious items with respect and care

• Prasadam should be consumed within the recommended time
• Religious books should be handled with clean hands
• Blessed items should be kept in a clean, sacred place
• Proper disposal methods for expired prasadam
• Cultural sensitivity in handling religious materials

For shipping and delivery related queries, please contact us: